Sending the form:
Complete the online form. We will send you a confirmation email. It is possible to send this form by registered letter.
Product returns:
Maximum 14 days - form date (email)
Address: 8 rue de l’Avenir L-7211 Walferdange (Luxembourg).
Returned items must be in ORIGINAL, UNOPENED condition in order for them to be resalable.
Refund :
Reimbursement of items will be made within 14 days after receipt of the products in original condition. shipping and return costs are not refunded. Reimbursements are made on a RIB to be communicated to us by email.